Administration Single Machine
The Administration page shows all important settings of a single selected machine.
Displayed information:
VNC Remote Desktop,
Location,
Screenshot,
Jobs,
Configuration,
Settings,
Maintenance and Owner Address
and
Maintenance
Protocol.
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VNC Remote Desktop
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Use the integrated UltraVNC Remote Desktop to establish a quick and easy connection
to the machine you are monitoring over VNC (Virtual Network Computing).
Notes:
You can use the VNC feature to connect to a terminal and provide a user
with assistance. This feature can, of course, also be used for maintenance purposes. In this case,
we recommend that you use VNC if you can be certain that no one working at the terminal
can interrupt the maintenance work, for example, outside of the opening hours of the terminal location.
Please note that VNC functionality is included in the client installation.
If you intend to update the client using VNC, please do so while performing a silent installation as the VNC connection
will be lost during the updates and cannot be restored until several minutes later. While the connection is lost,
no dialog boxes of the installer will be available.
The auditing will only show detailed information for repeater connections, because only those are handled by the SiteRemote Server.
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Label
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Description
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Start
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Opens the SiteRemote-VNC-Viewer that lets you establish a VNC connection.
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Location
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To modify the data, open a new window of your personal address book by pressing
the button "Choose." After you have selected one of the alphabetically sorted entries,
the window will close and the altered address information will appear below the
selected field.
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Description
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Contains the address information about the location of the machine. If the location
includes geographical coordinates, a map indicating its position will be provided if
GEO-Mapping has been activated under the Settings menu.
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Screenshot
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Label
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Description
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Title
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Shows the exact date when the displayed screenshot was captured.
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Picture
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Shows the screenshot that was created last. Click on the image or the magnifying
symbol to enlarge the image in a pop-up view.
If multi screen displays are in use, switching to screenshots of individual screens is available.
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Refresh
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Sends a command to the machine prompting it to capture an updated screenshot.
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Jobs
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This section lets you select job templates that were created on the Jobs page from the drop-down menu and
send the job to the machine by clicking on "Run now". You can also press the buttons "Shut Down" and "Restart"
to perform the corresponding actions the next time the machine makes contact with the server.
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Configuration File
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This section lets you edit the configuration file of the terminal.
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Name
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Description
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Name
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Name of the configuration file.
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Directory
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Path to the folder containing the configuration file.
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Size
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Size of the configuration file in kilobytes (bytes in brackets).
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Modification
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Date of the last modification to the configuration file
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Import
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Imports to configuration file on the server and opens the configuration management page.
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Settings
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Label
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Description
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Responsible
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Team member responsible for the machine (can be changed by selecting a different
user).
You have the option to add aditional responsible users. They will receive notifications based on their individual user notification settings.
By right-clicking a folder in the directory tree you can assign responsible users to all machines in that folder. If you use more than one responsible user please make sure to deactivate the
notification frequency limit for all affected users.
You can also enable/disable notifications and adjust the user's notification settings
using the provided link.
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Local Time
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Machine's local time (adjustable by selecting a time zone)
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Time Zone
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Displays the selected time zone and provides additional options to adjust the machine
location's time zone
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Note:
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Each of the following two fields is an address field and serves the same functions.
To modify the data, open a new window of your personal address book by pressing
the button "Choose." After you have selected one of the alphabetically sorted entries,
the window will close and the altered address information will appear below the
selected field.
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Maintenance
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Description
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Address information concerning the maintenance contact responsible for maintaining
and replacing hardware components.
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Owner
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Description
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Contains the address information of the owner of the machine.
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Maintenance Protocol
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The maintenance protocol provides some room for logs of all maintenance processes
carried out at a machine. Enter here all important software updates, replacements
of hardware or other adjustments to the configuration to make these information
available to other members.
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Label
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Description
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Add
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You can use the text field "New Message" to add an entry to the maintenance protocol.
To save this entry, click the button labeled "Insert".
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Edit
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You can edit existing entries by clicking this button. The corresponding text will
be displayed in a text frame, which you can use to edit the entry you selected.
Confirm and save your modifications by clicking "OK" or press "Cancel" to restore
the original log entry and to discard all changes.
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Delete
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Click this button to delete the entry from the maintenance protocol.
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