Dashboard

This overview will provide you with information about the current status of your machines as well as about any logged in user and will also show you important notices concerning the SiteRemote service, such as any machine which has produced errors or caused warnings.

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Machines
This block lists all machines sorted according to their response status. The number in parentheses indicates how many machines in total are signed in to SiteRemote. Click on a link for a detailed list.
Name	Description
SiteKiosk active	A session is currently in progress on this machine.
SiteKiosk inactive	The machines is currently running the screensaver and is ready for another session.
SiteKiosk off	This machine is currently running the SiteRemote service only, which, in contrast to the monitored application(e.g. SiteKiosk), is launched every time Windows starts. An examination of this machine is recommended!
Signed Off	The SiteRemote Service was requested to ended and machines were signed off properly at SiteRemote Server.
Timed Out	The monitored machines running report back to the SiteRemote server in regular intervals. If they fail to report back within the interval due to, for example, hardware errors, system crashes or power outages, the server will, after a certain period of time, label these machines as "connection lost." These machines should be serviced as soon as possible.

Licensing

This block gives an overview of all licenses available in this team. Click on a link for a comprehensive list of licenses.

Locations

Optional map view that shows locations of machines and users based on the available address data.

News
The news field contains notices given by the operator. Click on "News Archive" to view older items.
Name	Description
Date	Date of the news message.
News	Text of the news message.

Alerts
This field lists alerts, that show possible problems with individual terminals. The terminal name is included as a link in the alert text. The link directly leads to the overview of that terminal. Alerts regarding system performance will be shown as long as the problem lasts. Alerts regarding special log file entries (e.g. problems with payment devices) will be displayed in 24 hours. Alerts can be marked as read and all machines that have the same alert can be assigned to a tag.
Name	Description
New	This tab shows all current alerts that have not been marked as read.
All	This tab shows all current alerts.

Errors
This table lists all errors that occurred and were recorded within the last 24 hours. The table includes only the latest error that occurred on a machine. You can use the new folder icon on the right to copy machines associated with an error into a tag (virtual folder). Note: This view must be enabled by the administrator of the SiteRemote Server on the server settings page.
Name	Description
Count	Count of machines with that error.
Error	The icon preceding the message indicates the severity of the error (fatal, normal, warning, note). The next element describes the kind of error that has occurred.
Contact	Indicates the last error occurrence.
Error	The logged error message.
Error Details
Name	Description
Name	Name of the machine (as listed in the directory tree) preceded by an icon indicating its current status (for a detailed description of the icons click here).
Time	Time the error occurred.
Contact	Indicates when the machine last contacted the SiteRemote server.
Error	The logged error message.